Origin 2 Terms of Service

Article 1. About Us

Origin 2 (初見2仙境) is an unofficial server set up by the player community and operated by the Origin 2 operations team (“we” or “us”). We are not affiliated with the developer or publisher of the original game, and all related trademarks and copyrights belong to their respective owners.

Article 2. Account Security

Your account is for your use only. The operations team will never ask for your password or verification code, and you should download the installer only from the official website. You are responsible for losses caused by your own failure to keep your account safe (for example, telling others your password or lending your account to someone); we are responsible for losses caused by problems with our systems. If you find that your account has been stolen, contact support right away as described in Article 12 (if you use the Discord support form, choose 「🔑 帳號被盜、登不進去」 (account stolen / cannot log in) as the issue type). After verifying the case, we will first suspend the account, help you change your password, and do our best to restore stolen items based on the game records.

Article 3. No Cheats or Farming Studios

Using cheats, modified programs, speed hacks or automation scripts is prohibited, and so is profiting from game bugs. Studios may not run large numbers of accounts to bot or move resources. If you find a bug, please report it to support as described in Article 12.

Article 4. No Real-Money Trading

You may not buy or sell accounts, items or in-game currency for cash or other real-world assets, and paid leveling services and top-ups on behalf of others are also prohibited. Please use the in-game trade features for in-game trades. We cannot guarantee anything in disputes over private trades; if account theft or fraud is involved, we will cooperate with the investigation and provide records.

Article 5. Virtual Items

Items, in-game currency, points and other virtual items can only be used in the game. They cannot be exchanged for cash, and you cannot ask the operations team to buy them back, except for refunds under Articles 6, 8 and 10 of these terms. Paid Nyan Berries do not expire.

Article 6. Top-ups and Refunds

• Before topping up, please check your account, character and amount.
• Within 7 days after you start playing, you may notify us in writing or electronically that you are canceling the contract, without giving any reason, and we will refund you as required by the regulations. Simply send a private message to Official LINE Support, or submit a request through the support form on our official Discord.
• You may stop using the service at any time. Unused paid Nyan Berries will be refunded within 30 days, after deducting necessary costs (such as bank transfer fees).
• Duplicate payments, payments that never reached your account, and problems caused by our mistakes will be handled in full.
• If you paid with PayPal, once the Nyan Berries have been delivered, we do not accept refund requests or payment reversals through PayPal; to get a refund, contact support as described in this Article. If you open a dispute or chargeback with PayPal, we will first freeze that game account and take back the Nyan Berries delivered for that order, then handle the matter based on the results of our review.
• If you pay by CTBC Bank cash deposit (depositing or transferring the payment to our CTBC Bank account yourself, then sending the deposit receipt to support), support will deliver the Nyan Berries after checking the receipt, and we will confirm the deposit afterwards. If no payment was received or the amount does not match, we will take back the Nyan Berries delivered for that payment; if there are not enough Nyan Berries to take back, the account will be suspended for 7 days and restored once the payment is made up in full. An account that has had Nyan Berries taken back can no longer use CTBC Bank cash deposit; serious or repeated cases will be handled under Article 9, and the account may be terminated.
• If you pay with Alipay or WeChat Pay (Chinese yuan), prices are in Chinese yuan (CNY). Once the Nyan Berries have been delivered, we do not accept refund requests or payment reversals through the payment platform; to get a refund, contact support as described in this Article, and we will refund you in CNY after deducting the payment platform’s fees.
• Refunds are made by bank transfer; if you paid with PayPal, the refund goes back to the PayPal account you paid with.
• To request a refund (including a cancellation refund) or report a payment problem, contact support as described in Article 12 (if you use the Discord support form, choose 「💎 儲值贊助」 (top-up) as the issue type).
• Note for overseas players: prices are in New Taiwan Dollars (TWD), except Alipay and WeChat Pay, which are priced in CNY as stated above. Chunghwa Post bank transfer and CTBC Bank cash deposit require a Taiwan bank account, so players outside Taiwan can pay with PayPal. This note only explains the payment options and does not change any of the rules above.

Article 7. Service Interruptions and Compensation

Maintenance will be announced in advance. If you cannot connect or your data is wrong because of a problem on our side (server failure or operating error), we will restore it based on the game records, or provide reasonable compensation such as extending durations or sending replacement items. Game records are kept for at least 30 days; you can ask us to look them up by sending a private message to Official LINE Support or filling in the support form, as described in Article 12.

Article 8. End of Service

We will announce it on the official website and the game login screen at least 30 days in advance and notify you by email; unused paid Nyan Berries will be refunded under Article 6.

Article 9. Game Rules and Penalties

The detailed rules are posted on the official website. For a first violation, we will first notify you and ask you to correct it. For repeated or serious violations (such as using cheats, account theft or fraud), we may temporarily restrict your use, for up to 7 days each time; once the violation is confirmed, we will handle it according to the rules, which may include taking back items gained through the violation, and serious cases may lead to account termination (the cases that lead to termination are listed in the game rules). We will notify you of any penalty. You may appeal within 7 days starting from the day after you receive the notice, by sending a private message to Official LINE Support or filling in the support form as described in Article 12 (choose 「❓ 其他」 (other) as the issue type), and we will reply within 15 days at the latest.

Article 10. Changes to These Terms

We will announce changes on the official website and the login screen, and send an email to the address you registered with. If you do not object within 15 days after the notice reaches you, you are deemed to agree; if you do not agree, you can contact support as described in Article 12 to tell us you are ending your use, and unused paid Nyan Berries will be refunded under Article 6.

Article 11. Personal Data

Please see the Privacy Notice.

Article 12. Contact and Appeals

Official website: www.rogame.org. Support has two channels, Official LINE Support and official Discord support, and you only need to use one of them. Use either of the methods below for a stolen account, login problems, refund requests, appeals against penalties, game record lookups, requests to look up, correct or delete your personal data, and any other questions.

1. Official LINE Support

Add the Origin 2 official account on LINE (lin.ee/tZawH5w, or search for the LINE ID @772qyqsd) and send us a private message with your game account and what you need (for example, a refund, an appeal or a record lookup). For account or personal-data requests, the team will confirm that you are the account owner before taking action. The team will never ask for your password or verification code.

Official LINE Support first answers common questions with the Poring Support Helper, an auto-reply assistant, and passes your case to the team when a person needs to handle it.

2. Official Discord Support

1. Join the Origin 2 official Discord through the invite link discord.gg/bU4rhHXqq4.
2. Read the rules in the 「📜｜規則」 (Rules) channel and press 「✅ 我已閱讀並同意」 (I have read and agree) at the bottom.
3. Go to the 「📮｜問題回報」 (Support) channel and press 「📝 填寫回報表單」 (Fill in report form) on the pinned message (you can also type /回報 in a chat channel such as 「💬｜聊天」), then choose the closest issue type (「🔑 帳號被盜、登不進去」 for account problems, 「💎 儲值贊助」 for refunds, and 「❓ 其他」 for appeals, lookups and anything else) and write down your game account and what you need. You will receive a ticket number after submitting.

Only the team can see what you write in the form. Always use the form for account or personal-data issues and never post them in public channels. The team will never ask for your password or verification code. We will update you by Discord direct message, so please turn on “Allow direct messages from server members”.

No Discord account yet? Sign up for free on the Discord website or in the Discord mobile app, then open the verification email Discord sends you before following the steps above.

Parents or legal guardians of minor players can also submit a request with their own Discord account using the same steps; please state which game account the request is for.

Article 13. Governing Law

These terms are governed by the laws of the Republic of China (Taiwan). If a lawsuit arises, this does not exclude Article 47 of the Consumer Protection Act or Article 436-9 of the Code of Civil Procedure.